SharePro Marketplace Terms of Service

Effective Date: April 13, 2025

1. Introduction

Welcome to SharePro Marketplace ("SharePro" or the "Site"). SharePro is an online marketplace where freelancers, creators, and entrepreneurs (collectively, "Members") can buy and sell professional services and digital products ("Services"). These Terms of Service (the "Terms") form a legally binding contract between you and SharePro. By creating an account, clicking "I agree," or otherwise using the Site, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference.

TL;DR - What you're agreeing to in plain English
  • You keep ownership of anything you buy unless a clause says otherwise.
  • Sellers get paid after 14 days unless the buyer legally cancels or files a chargeback.
  • You can object to your content being used to train our AI tools.
  • Illegal, hateful, or scam content will be removed and your account can be banned.
  • We're not liable for outages, but if uptime drops below 98 % we'll consider credit fees.
  • EU/UK consumers get a 14-day cooling-off window on digital purchases.

The full legal text below always controls.

As used in these Terms, "SharePro," "we," "us," or "our" includes SharePro's parent company, subsidiaries, affiliates, owners, officers, directors, employees, agents, licensors, licensees, successors, and assigns. "You" or "User" means the individual or entity that accesses or uses the Site. If you use the Site on behalf of an organization, you represent and warrant that you have authority to bind that organization, and "you" will also refer to that organization.

You must be at least 18 years old and capable of forming a legally binding contract to use the Site. If you do not meet these requirements—or if you do not agree with any part of these Terms—you must not access or use the Site.

2. Acceptance of Terms

We may update or modify these Terms at any time in our sole discretion. When we do, we will post the revised Terms and update the "Last Updated" date above. Changes take effect immediately upon posting. Your continued use of the Site after any revision constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Site.

You are responsible for reviewing the current version of the Terms whenever you use the Site. We may—but are not required to—notify you of material changes by email or through an in-product message.

2.1 Prohibited Conduct

You agree that you will not post, upload, transmit, distribute, store, or otherwise make available through the Site any Content (defined in Section 3) or engage in any activity that:

We reserve the right, in our sole discretion and without notice, to remove Content, suspend or terminate your account, or take any other action we deem appropriate for violations of these Terms or for any other reason.

3. Content

3.1 Definitions

"Content" means all information, data, text, software, code, images, graphics, photographs, videos, audio, messages, ratings, reviews, comments, and other materials posted, uploaded, transmitted, or otherwise made available on or through the Site.

3.2 Your Content and License to SharePro

You retain ownership of any Content you submit to the Site ("User Content"). By submitting User Content, you grant SharePro a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display your User Content for the purpose of operating, promoting, and improving the Site and providing Services to you and other users. This license survives termination of your account to the extent necessary for us to meet our legal obligations or resolve disputes.

You represent and warrant that (i) you own or have sufficient rights to grant the above license for any User Content you submit, and (ii) your User Content and our use of it will not infringe, misappropriate, or violate any third-party right or applicable law.

3.3 SharePro Content

The Site itself, and all materials we provide—including the Site design, text, graphics, logos, software, databases, and compilations—are owned by or licensed to SharePro and are protected by copyright, trademark, and other intellectual-property laws. Except as expressly permitted in these Terms, you may not copy, modify, distribute, sell, lease, or create derivative works from any part of the Site or SharePro Content without our prior written consent.

3.4 Monitoring and Enforcement

We do not undertake to review all Content before it appears on the Site and cannot guarantee prompt removal of objectionable Content. However, we reserve the right, in our sole discretion, to:

3.5 Third-Party Links and Resources

The Site may contain links to third-party websites or resources that SharePro does not own or control. We provide these links only for your convenience and do not endorse, monitor, or assume responsibility for the content, privacy policies, or practices of any third-party site or resource. You acknowledge sole responsibility and assume all risk arising from your use of any third-party site or resource.

3.6 Disclaimer of Liability for Content

To the fullest extent permitted by law, SharePro disclaims all liability for any Content posted by you, another user, or a third party. You agree that you must evaluate and bear all risks associated with the use of any Content, including reliance on its accuracy, completeness, or usefulness.

3.7 Reporting Violations

If you believe that any Content or activity on the Site violates these Terms or infringes your rights, please notify us at abuse@sharetopros.com. While we may, in our sole discretion, take any action we deem appropriate, we do not guarantee a response to every complaint.

4. Site Restrictions

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site solely in accordance with these Terms. Except for that limited license, all rights, title, and interest in the Site—including its design, "look and feel," underlying code, databases, and all intellectual-property rights—remain the exclusive property of SharePro.

4.1 Prohibited Actions

You must not, and must not permit anyone else to:

  1. copy, reproduce, distribute, transmit, publicly display, publish, adapt, translate, or create derivative works from any part of the Site;
  2. sell, lease, sublicense, timeshare, or otherwise transfer any portion of the Site or your account;
  3. reverse-engineer, decompile, disassemble, or otherwise attempt to derive source code, algorithms, or data-structures from the Site;
  4. remove, alter, or obscure any copyright, trademark, or proprietary notices;
  5. use bots, scrapers, spiders, crawlers, or other automated means to access or collect data from the Site;
  6. introduce viruses, worms, logic bombs, or other malicious code or otherwise attempt to interfere with the proper working of the Site;
  7. bypass, disable, or otherwise circumvent any security or access-control measures;
  8. systematically retrieve data to create or compile a database, directory, or similar resource;
  9. use the Site to develop or offer competing products or services;
  10. take any action that imposes an unreasonable load on our infrastructure or interferes with other users' enjoyment of the Site; or
  11. access or use any part of the Site in a manner not expressly permitted by these Terms.

Any unauthorized use automatically terminates the license granted above and may subject you to civil or criminal penalties.

5. Feedback

If you choose to submit comments, ideas, or suggestions regarding the Site or any SharePro product or service ("Feedback"), you acknowledge and agree that SharePro may use that Feedback in any manner and for any purpose—commercial or otherwise—without compensation or attribution to you. You hereby assign to SharePro all right, title, and interest in the Feedback, including any associated intellectual-property rights.

6. Confidentiality

During a transaction, Buyers may disclose non-public, proprietary, or otherwise confidential information ("Confidential Information") to Sellers so that Sellers can perform Services. Sellers agree to:

Confidentiality obligations survive the completion or termination of the applicable Service and of these Terms.

7. User-Generated Content

7.1 Definition

"User-Generated Content" or "UGC" means any content—text, files, images, audio, video, code, or other materials—that Users upload, post, create, transmit, or otherwise make available through the Site. UGC is created by Users, not by SharePro.

7.2 Your Responsibility

You are solely responsible for your UGC and for the consequences of sharing it. By uploading or creating UGC, you represent and warrant that:

7.3 License to SharePro and Other Users

You grant SharePro the same worldwide, non-exclusive, royalty-free, sublicensable, transferable license described in Section 3.2 for any UGC you submit. In addition, you grant each user of the Site a limited license to access and use your UGC as permitted through the functionality of the Site and under these Terms.

7.4 Monitoring, Takedown, and Repeat Infringers

SharePro does not pre-screen UGC, but we reserve the right (without obligation) to remove, disable, or modify any UGC for any reason, including alleged infringement or violation of these Terms. We comply with applicable copyright- and trademark-takedown procedures. In appropriate circumstances, we will disable or terminate the accounts of repeat infringers. For details, please see our Intellectual Property Claims Policy.

7.5 Disclaimer of Warranties for UGC and Services

SharePro does not endorse, guarantee, or warrant any UGC or any Service offered by Sellers—including AI-generated deliverables—whether or not a Seller is "Featured," "Highly Rated," or otherwise highlighted. Transactions are conducted at your own risk. Use our rating system, reviews, and your own judgment when selecting Services.

7.6 Advertising Compliance

Sellers are solely responsible for ensuring that any advertising or promotion of their Services—whether on the Site or elsewhere—complies with all applicable laws, regulations, and terms of service of the advertising medium. Violations may result in removal of the relevant listing and suspension or termination of the Seller's account.

8. Intellectual-Property Ownership

8.1 Work-for-Hire Default

Unless a Seller's Product page or Custom Offer explicitly states otherwise, and subject to full payment, the Seller hereby assigns to the Buyer all worldwide intellectual-property rights— including copyright and, to the extent permitted by law, moral rights—in the work delivered ("Deliverable"). The assignment is effective immediately upon delivery and is irrevocable. The Buyer may exploit the Deliverable in any medium, forever, without further permission or compensation. If payment is reversed or canceled for any reason, the assignment is void and the Buyer must cease all use of the Deliverable.

8.2 Exceptions & Commercial-Use Add-Ons

Some Products require an additional fee for commercial exploitation. Where stated, a Commercial Use License add-on grants the Buyer the broader rights described in Section 10. Without that add-on, the Buyer's rights are limited to personal or internal business use that generates no direct or indirect revenue.

8.3 Seller Portfolio Display

Unless a Buyer opts out in writing before or at the time of purchase, the Seller and SharePro may display non-confidential excerpts of the Deliverable—along with related Product images, descriptions, usernames, and reviews—for Site promotion and portfolio purposes at no additional cost.


9. Voice-Over Licenses

9.1 Basic Rights (Default)

Upon delivery and payment, the Buyer receives a perpetual, worldwide, non-transferable license to use the voice-over for non-commercial purposes (e.g., private videos, internal presentations). Broadcast or revenue-generating uses are not included.

9.2 Commercial Rights Add-On

Purchasing the Commercial Rights add-on upgrades the license to allow use in any non-paid promotional context, such as explainer videos, podcasts, audiobooks, organic social-media posts, and company websites. Paid advertising channels remain excluded.

9.3 Full Broadcast Rights Add-On

Purchasing the Full Broadcast Rights add-on grants the Buyer the right to use the voice-over in all media, including paid television, radio, streaming, and online ad placements. All other terms of these Conditions continue to apply.

9.4 No Warranty

Licenses are provided "as is." To the maximum extent allowed by law, neither the Seller nor SharePro is liable for any consequential or incidental damages arising out of the voice-over or its use.


10. Commercial Use License (Non-Voice-Over Works)

When a Buyer purchases a Commercial Use License add-on, the Seller grants a perpetual, worldwide, exclusive, non-transferable license to exploit the Deliverable for any legitimate business purpose— advertising, resale, integration into software, etc.—except any illegal, defamatory, or obscene use. Ownership of underlying source files remains with the Buyer under Section 8.


11. Prohibited Content & Activities

SharePro maintains a strict zero-tolerance policy toward abuse of the Site. The following activities and content are forbidden. Violation may result in content removal, account suspension, or referral to law-enforcement authorities—at SharePro's sole discretion.

  1. Criminal or Fraudulent Conduct - Hacking, identity theft, botnets, carding, sale of counterfeit IDs, Ponzi or pyramid schemes, cookie stuffing, or any facilitation of illegal drugs, weapons, or terrorism.
  2. Malicious Code - Uploading or distributing viruses, worms, trojans, logic bombs, or any software intended to damage or gain unauthorized access to systems.
  3. Financial-Exchange Schemes - Unlicensed currency swaps, sale or purchase of CPA, ad, or social-media accounts, fake reviews, or any activity designed to deceive networks or individuals.
  4. Coercive or Fraudulent Click-Generation - Any practice that manipulates impressions, clicks, or engagement metrics.
  5. Unauthorized Solicitation - Direct-messaging users to transact off-Site or to buy products or services not listed on SharePro.
  6. Hate or Harassment - Content that demeans or threatens individuals or groups based on protected characteristics.
  7. Illegal Goods or Services - Offering or requesting anything prohibited by local, state, federal, or international law.
  8. Unapproved Contests or Fundraising - Running sweepstakes, raffles, or donation drives without prior written approval from SharePro.
  9. Account Manipulation - Multiple accounts for deception, username squatting (including domain names), or list-building without consent.
  10. Political or Medical Advice - Posts urging political action or providing professional medical guidance.
  11. Site Exploitation - Any attempt to game, exploit, or reverse-engineer Site functionality.

If you encounter content or behavior that violates these rules, please email abuse@sharetopros.com with supporting evidence. While we review all credible reports, we cannot guarantee a response in every instance.

12. Seller Guidelines

13. Payment Terms

Payment-Processor Reversals & Chargebacks

If a payment provider (e.g. PayPal, Stripe, card issuer) reverses or recalls funds after they have been released to a Seller, the Seller is ultimately liable for the amount of the reversal plus any associated processing fees. We may offset the amount against the Seller's current or future balances, or invoice the Seller for direct repayment. Failure to resolve negative balances within 15 days may result in account suspension or collections proceedings.

14. Additional Intellectual-Property Terms

15. Product Management & Promotions

16. Resolution & Dispute Handling

Statutory Cooling-Off Rights

If you are a consumer resident in the European Economic Area, the United Kingdom, or any jurisdiction that mandates a statutory "cooling-off" period for digital services, you may cancel an Order within 14 days of purchase unless you have expressly agreed that the digital service will begin during the cooling-off period and acknowledged that you thereby waive the right to withdraw. Where such statutory cancellation applies, our 14-day earnings-hold for Sellers is automatically extended to accommodate any mandated refund.

17. International Use & Language Support

Portions of the Site use Microsoft Translator. Automated translations may contain errors and are not a substitute for professional human translation. Microsoft and SharePro disclaim all warranties, express or implied, regarding translation accuracy.

18. User Conduct & Responsibility

SharePro fosters a professional, inclusive community. Administrators and moderators may issue warnings, suspensions, or permanent bans at their sole discretion for violations of these Terms or community standards.

19. Reviews & Feedback

After an Order is marked "Delivered," Buyers are encouraged to leave candid reviews. Reviews are publicly visible and form part of a Seller's overall rating, which may influence search ranking and promotional eligibility. Reviews reflect individual opinions; SharePro does not verify their accuracy and bears no liability for them.

20. Analytics & Reporting

21. Third-Party Links & Dealings

The Site may contain links or integrations to third-party websites, software, and advertisements ("External Services"). External Services are not controlled or endorsed by SharePro. Your use of External Services is solely at your own risk and subject to those providers' terms and privacy policies.

22. Artificial-Intelligence (AI) Usage

AI Model Development

We process user-provided content under the lawful basis of legitimate interest (GDPR Art. 6(1)(f)) in order to (i) improve search relevance and fraud detection, (ii) offer seller analytics, and (iii) develop new AI-powered features. Content is pseudonymised where feasible and retained no longer than three (3) years before aggregation or deletion. EU/UK users may object to this processing by contacting privacy@sharetopros.com; valid objections will be honoured within 30 days without affecting access to the Site.

23. Advertising Standards

24. Flagging & Reporting Content

To report content or behavior that violates these Terms, click the "Report" button available on Product pages, user profiles, Order threads, or messages. Reports are confidential; the reported party is not informed of the reporter's identity.

25. Termination

You may close your SharePro account at any time in Account â–¶ Settings â–¶ Deactivate. Once you have deactivated your account, you will no longer be able to access it or any of its content other than your account settings to revert your account deactivation. At twelve (12) months or later from the date your account is deactivated, your SharePro account may be permanently closed at SharePro's discretion. To permanently close your account you must first deactivate your account and then contact SharePro support by opening a support ticket to request permanent closure of your account. We may suspend, restrict, or terminate your access—immediately and without liability—(i) for any breach of these Terms or of applicable law, (ii) for extended inactivity, (iii) to protect the Site or its users, or (iv) for any other reason in our sole discretion. Upon termination: (a) your licence to use the Site ends; (b) pending Orders may be canceled; (c) funds held in escrow or clearance may be forfeited or refunded to the Buyer at our discretion; and (d) sections that by their nature should survive— including confidentiality, IP ownership, indemnities, disclaimers, and dispute-resolution clauses—remain in effect.

Service Availability & Credits

We target 99 % monthly uptime for core buyer/seller workflows (account login, messaging, Order creation, file delivery). Planned maintenance is excluded and will be announced at least 24 hours in advance whenever feasible. If monthly uptime falls below 99 %, affected users may request a fee-credit equal to 5 % of the Site fees paid during the impacted month. Credits are the sole and exclusive remedy for downtime and expire 90 days after issuance.

26. Disclaimer of Warranties

THE SITE, ITS FEATURES, CONTENT, AND ANY DELIVERABLES OBTAINED THROUGH SHAREPRO ARE PROVIDED "AS IS" AND "AS AVAILABLE." EXCEPT FOR STATUTORY GUARANTEES THAT CANNOT BE WAIVED, WE MAKE NO EXPRESS OR IMPLIED WARRANTIES—INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SITE WILL BE SECURE, UNINTERRUPTED, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

27. Limitation of Liability & Indemnity

28. Changes to These Terms

We may modify these Terms to reflect product evolution, legal requirements, or security concerns. We will post the revised version and update the "Last Updated" date. Material changes will be highlighted in-product or via email. Continued use after the effective date constitutes acceptance. If you disagree with the revised Terms, you must stop using the Site and may delete your account.

29. Governing Law & Dispute Resolution

These Terms and any dispute arising out of them are governed by the laws of the State of Delaware, U.S.A., without regard to conflict-of-law principles. Mandatory Arbitration. Except for claims of intellectual-property infringement or equitable relief, disputes shall be finally resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The seat of arbitration is Wilmington, Delaware; one arbitrator; proceedings in English. Each party bears its own costs; the arbitrator may award fees to the prevailing party. Waiver of Class Actions. You and SharePro agree to resolve disputes only on an individual basis—no class, collective, or representative actions are permitted.

30. Support & Contact

Questions about these Terms? Email support@sharetopros.com or write to: SharePro Marketplace, 1000 N. West Street Suite 1200, Wilmington, DE 19801 USA.

31. Severability

If a provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary, and the remainder will stay in full force. Our failure to enforce any right is not a waiver of future enforcement.

32. Entire Agreement

These Terms (including referenced policies) constitute the complete agreement between you and SharePro, superseding all prior understandings. No oral or written statement not expressly contained herein is binding.

33. Interpretation

Headings are for convenience only and do not affect interpretation. The English version prevails over translations; EEA consumers benefit from any mandatory protections under local law.


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